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    Address: {{data.ServiceAddress[0].Value}} (other addresses)
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    Transfer service

    If you are moving from one location to another within Avista's service area, we've made it easy to stop service at your old address and start it at your new address in one fell swoop. Just complete the next few steps and you'll be good to go in no time.

    To transfer your service, you'll need to have the following information available:

    • Stop date for your current service, and start date for your new service
    • A forwarding mailing address
    • Co-customer information (if applicable), such as name, SSN, email address, and phone number

    Find my Avista account

    Please enter the information below so we can locate your account.

    Enter your account number.

    Service transfer details

    Account number:

    {{accountInfo.AccountNumber}}

    The automated ability to transfer service over the web is not available for this account. Please call (800) 227-9187 and a Customer Service Representative will be happy to assist you.

    Service transfer details

    Choose your address

    Service transfer details

    Move from

    Address you're moving from:

    {{selectedPremise.FullAddressLine}}

    {{selectedPremise.CityStateZip}}

    1. The date you enter should be the last day you are responsible for the Avista service. Service may be disconnected as early as 8:00 am on that date.

    2. Move to

    3. When should we start service at this address?

    Customer information

    Please confirm that your information is correct, editing your contact information as necessary.

    Confirm or update the following information
    1. Full name:

      {{accountInfo.Customers[currentCustIdx].FullName}}

    2. Last 4 digits of Social Security Number:

      {{accountInfo.Customers[currentCustIdx].Ssn}}

      -- None --

    Email address: *Required

    An error has occurred. We’re sorry for the inconvenience. Please try again or contact Customer Service at (800) 227-9187.

    {{accountInfo.Customers[currentCustIdx].NotificationEmail}} -- None --

    Email address:

    An error has occurred. We’re sorry for the inconvenience. Please try again or contact Customer Service at (800) 227-9187.

    Warning, this will change the destination of your paperless bill.

    Phone number: *Required

    {{accountInfo.Customers[currentCustIdx].PrimaryPhoneNumber | tel}} -- None --

    Alternate phone number:

    {{accountInfo.Customers[currentCustIdx].AlternatePhoneNumber | tel}} -- None --

    1. An error has occurred. We’re sorry for the inconvenience. Please try again or contact Customer Service at (800) 227-9187.

    You're almost done!

    Please review the information below to ensure accuracy, using the Edit links to make any necessary changes. If it all looks good, click the Submit button below!
    Confirm or update the following information
    1. Service transfer details

    2. Moving from:

      {{selectedPremise.FullAddressLine}}
      {{selectedPremise.CityStateZip}}

    3. Stop service at current address on:

      {{stopServiceDate}}

    4. Moving to:

      {{address.address}} {{address.address2}}
      {{address.city}}, {{address.state}} {{address.zip}}

    5. Start service at new address on:

      {{startServiceDate}}

    6. Edit this information

    1. Customer information

    2. Full name:

      {{accountInfo.Customers[currentCustIdx].FullName}}

    3. Last 4 digits of Social Security Number:

      {{accountInfo.Customers[currentCustIdx].Ssn}}

    4. Date Of Birth (mm/dd/yyyy):

      {{accountInfo.Customers[currentCustIdx].DateOfBirth}}

    5. Email address:

      {{accountInfo.Customers[currentCustIdx].NotificationEmail}}

    6. Phone number:

      {{accountInfo.Customers[currentCustIdx].PrimaryPhoneNumber | tel}}

    7. Alternate phone number:

      {{accountInfo.Customers[currentCustIdx].AlternatePhoneNumber | tel}}

    8. Mailing address:

      {{accountInfo.MailingAddress.AddressLine1}}
      {{accountInfo.MailingAddress.AddressLine2}}
      {{accountInfo.MailingAddress.AddressLine3}}
      {{accountInfo.MailingAddress.CityName}}, {{accountInfo.MailingAddress.State}} {{accountInfo.MailingAddress.ZipCode}}

      {{address.address}}
      {{address.address2}}
      {{address.city}}, {{address.state}} {{address.zip}}

      {{info.address.addressSpecial}}
      {{info.address.address}} {{info.address.address2}}
      {{info.address.city}}, {{info.address.state}} {{info.address.zip}}

    9. Edit this information

    {{emailError}}

    Success!

    Your request to transfer your Avista service to a new address has been submitted. Your confirmation number for this request is {{confirmationNumber}}. If we have any questions for you, a customer service representative may follow up with you. If not, thank you for your business, and good luck with your move!
    1. Enrollments

    2. Your Auto Pay enrollment

      Your enrollment in Auto Pay will carry over to your new service address, but the date of your automatic payment will change.

    3. Your Comfort Level Billing enrollment

      Your enrollment in Comfort Level Billing will carry over to your new service address. Your billing date will change, and the amount will change based on the historical high/low/average billing amounts at your new service address.

    4. Your Paperless Billing enrollment

      Your enrollment in Paperless Billing will carry over to your new service address.

    5. Your Project Share contribution

      Your enrollment in Project Share will carry over to your new service address.

    6. Buck A Block

      Your enrollment in Buck A Block will carry over to your new service address.

    Go to your account

    Too many failed attempts
    We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.

    Email Change

    The email address you enter will be used for delivery of your Paperless Bill notification. At Avista, we protect the privacy of our customers and safeguard any customer information we collect in the course of providing electric and natural gas energy services.

    Has paperless billing warning message

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