Have a question or need information about your account? There are many ways to get in touch with us and we'd love to hear from you.
Give us a call
|Residential customers:||(800) 227-9187||Our phone lines are open:
7:00 am - 7:00 pm Monday - Friday
9:00 am - 5:00 pm on Saturdays
|Business customers:||(800) 936-6629|
|Hearing impaired:||dial 711|
|Translation services:||(800) 227-9187|
|Media inquiries:||(509) 495-4174 (available 24/7)|
|Bill payments may be mailed to
(or placed in the drop box) at:
1411 E. Mission Ave.
Spokane, WA 99252-0001
|Send all other correspondence to:
Customer Service, MSC-34
P.O. Box 3727
Spokane, WA 99220-3727
We'll get back to you within 2 business days (excluding holidays).
Thank you for contacting us!Your email request has been submitted. You can expect a response from us within two business days, excluding holidays.
Find a Pay Station
Convenient pay stations and drop boxes are located in stores and business throughout your community.
Find a pay station
Call 811 Before You Dig
State law requires that you call at least 2 working days before you plan on digging, whether you're rototilling or doing serious excavation. It's for your safety!