Start service

Whether you're starting service with us for the first time or are already an Avista customer, we're glad you're here.

For existing Avista customers (or those who have been Avista customers in the past), please take a moment to log in before continuing...it makes everything a little easier. And finally, if you're moving from one place to another within Avista's service area, please use Transfer Service instead of Start Service.

If you're moving from one place to another within Avista's service area, please use Transfer Service instead of Start Service.

Where do you want to start service?

Choose address and start date for new service.

Start date:

Your information

Please enter the following information to begin setting up your new service.

Complete your start service request

Full name:
{{accountInfo.Customers[accountInfo.CurrCustomerIndex].FullName}}
Social Security number: *Required
{{accountInfo.Customers[accountInfo.CurrCustomerIndex].Ssn | ssnmask}}

Social Security number:
Email address: *Required
{{accountInfo.Customers[accountInfo.CurrCustomerIndex].NotificationEmail}}

Email address:
Phone number: *Required
{{accountInfo.Customers[accountInfo.CurrCustomerIndex].PrimaryPhoneNumber | tel}}

Phone number:
Alternate phone number (optional): *Required
{{(accountInfo.Customers[accountInfo.CurrCustomerIndex].AlternatePhoneNumber === "" ? "-- None --" : accountInfo.Customers[accountInfo.CurrCustomerIndex].AlternatePhoneNumber) | tel}}

Alternate phone number (optional):
Mailing address:
1. Use existing mailing address
  {{accountInfo.MailingAddress.AddressLine1}}
  {{accountInfo.MailingAddress.AddressLine2}}
  {{accountInfo.MailingAddress.AddressLine3}}
  {{accountInfo.MailingAddress.CityName}}, {{accountInfo.MailingAddress.State}} {{accountInfo.MailingAddress.ZipCode}}
2. Use new service address
  {{address.address}}
  {{address.address2}}
  {{address.city}}, {{address.state}} {{address.zip}}
3. Use new mailing address

Confirm your information

Please review all of your entered information to make sure it is correct. If you need to change anything, use the back button below. If it looks good, submit it and we'll get your service started soon!

Confirm your service information

Start service information
New service address:

{{address.address}} {{address.address2}}
{{address.city}}, {{address.state}} {{address.zip}}
Start date:

{{startServiceDate}}

Confirm your customer information

Customer information
Full name:

{{accountInfo.Customers[accountInfo.CurrCustomerIndex].FullName}}
Social Security number:

{{accountInfo.Customers[accountInfo.CurrCustomerIndex].Ssn | ssnmask}}
Email address:

{{accountInfo.Customers[accountInfo.CurrCustomerIndex].NotificationEmail}}
Phone number:

{{accountInfo.Customers[accountInfo.CurrCustomerIndex].PrimaryPhoneNumber | tel}}
Alternate phone number (optional):

{{accountInfo.Customers[accountInfo.CurrCustomerIndex].AlternatePhoneNumber | tel}}
Mailing address:

{{accountInfo.MailingAddress.AddressLine1}}
{{accountInfo.MailingAddress.AddressLine2}}
{{accountInfo.MailingAddress.AddressLine3}}
{{accountInfo.MailingAddress.CityName}}, {{accountInfo.MailingAddress.State}} {{accountInfo.MailingAddress.ZipCode}}

{{address.address}}
{{address.address2}}
{{address.city}}, {{address.state}} {{address.zip}}

{{info.address.addressSpecial}}
{{info.address.address}} {{info.address.address2}}
{{info.address.city}}, {{info.address.state}} {{info.address.zip}}

Confirm your co-customer information

Co-customer information
Co-customer name:

{{cocustomer.name}}
Co-customer Social Security number:

{{cocustomer.ssn | ssnmask}}
Co-customer email address:

{{cocustomer.emailAddress}}
Co-customer phone number:

{{cocustomer.primaryPhoneNumber | tel}}
Co-customer alternate phone number:

{{cocustomer.alternatePhoneNumber | tel}}

Go back and edit this information

Edit this information

Deposit required

Deposit

Deposit may be required after customer service reviews your new account.

Thank you!

Your request to start service at {{address.address}} {{address.address2}}, {{address.city}}, {{address.state}} {{address.zip}} has been successfully submitted. Your confirmation number is {{confirmationNumber}}. If we have questions, we will contact you shortly. If you have any questions in the meantime, feel free to call us at (800) 227-9187. We look forward to serving you!

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Start service

Where do you want to start service?

Your information

Confirm your information

Please review all of your entered information to make sure it is correct. If you need to change anything, use the back button below. If it looks good, submit it and we'll get your service started soon!

Start service information

New service address:

Start date:

Customer information

Full name:

Social Security number:

Email address:

Phone number:

Alternate phone number (optional):

Mailing address:

Co-customer information

Co-customer name:

Co-customer Social Security number:

Co-customer email address:

Co-customer phone number:

Co-customer alternate phone number:

Deposit

Thank you!