Ways to Pay
We’ve made it as convenient and easy as possible for both residential and business customers to pay their energy bills; take a look below and see which way best meets your needs.
Sign up for Auto Pay
Auto Pay automatically withdraws your payments from your checking or savings account, or charges your debit or credit card each month. Business customers can participate in Auto Pay using their checking or savings account. Set it and forget it!
An online account is required. (Don’t have one? Register now!)
Fee? Free!
Review and Pay
If you want full control over how much, when, and how to pay your bill, this is the option for you. Review & Pay gives you the freedom to pay in full or make a partial payment, pay now or schedule a payment for later, and use a different or new payment method if you like.*
An online account is required. (Don’t have one? Register now!)
Fee? Free!
Guest Pay
For customers who choose not to register for an online account (or who are unable to sign in), or for those who might be paying someone else’s bill, Guest Pay allows them to make a payment online without signing in. You’ll need to have the Avista account number and last four digits of the primary customer’s phone number on hand.*
No online account is required!
Fee? Free for residential customers; $10 for business customers.**
Schedule an online payment
Did you know you can schedule up to three payments in advance of your due date (if your account is current)? If you need to split up your bill in order to pay it, it’s fine by us. You can schedule payments from within the Review & Pay payment process, or by visiting Scheduled Payments.
An online account is required. (Don’t have one? Register now!)
Fee? Free!
By mail
Prefer the old-fashioned way? Just send your check or money order with your account number written on it to the following address (and make sure to mail it in time for it to reach us by your due date!):
Avista Utilities
1411 E. Mission Ave
Spokane, WA 99252-0001
No online account is required!
Fee? Just the cost of a stamp!
By phone
Sometimes it’s easiest to just pick up the phone. Give us a call at (800) 227-9187 and we’ll be happy to take your payment over the phone.
No online account is required!
Fee? Free for residential customers; $10 for business customers.**
In person
If you prefer to pay your bill in person, we have a number of authorized pay stations and drop boxes. Please remember to bring your billing statement with you, and be aware your payment could take a few days to post to your account.
No online account is required! See what's near you.
Fee? Free at authorized pay station.
* Payment limits: Checking up to $25,000 and credit/debit up to $3,000. For credit/debit payments over $3,000, please call (800) 936-6629. Multiple payment guidelines: Max 3 payments in 5 days or 5 payments in 30 days (per Avista account).** Please note: The $10 fee is collected by a third-party vendor; Avista receives no portion of this fee.