Common misleading solar claims
Solar is a popular renewable energy source, and many people want to put solar panels on their homes. Unfortunately, the popularity of solar energy has led to numerous misleading claims by some third-party installers about solar. In 2024, Washington enacted the Solar Consumer Protection Act, establishing rules to safeguard consumers from unethical sales practices. This legislation mandates transparent and fair business conduct from solar installers. If you believe your installer has violated this act, you can file a claim with the Washington Attorney General’s Office at: Consumer Protection | Washington State.
Here are some common misleading claims:
- A solar salesperson says they are working for/with Avista:
- Avista does not provide solar installation services and does not partner with any solar installers. If a solar sales representative claims to be affiliated with Avista, they are not being honest.
- See if you qualify for Washington/Idaho no-cost solar program:
- Social media platforms like Facebook have become popular places for advertisements promoting “low-cost” or “no-upfront-cost” solar programs. While the prospect of installing solar with minimal or no initial investment may be appealing, these ads often make misleading claims about non-existent government or utility programs.
- Net Metering is going away, act now!
- Customers with interconnected solar systems that were approved under the terms of our existing net metering rate schedule will be allowed to stay in this program until and unless our governing states require changes.
- You need to sign within XX days in order to receive special discounts.
- “Limited-time promotions” in the construction industry often signal that you’re in a high-pressure sales environment. Remember, it’s perfectly acceptable to request time to consider such a significant decision.
- Take your time to think it over. You should never feel rushed to sign a contract during a sales meeting. It’s important to process the information, compare different bids, and ask any questions you may have to make a well-informed choice.
Learn more about common solar scams and how to steer clear of them. Learn more about the most commonly used myths.
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