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Your account

Account summary

Get help paying your bill

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Understand your bill

Your enrollments

Moving?

High / Low / Average

New customer information

Start, stop, transfer service

Outages

Check outage status

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Report an electric outage

Your home

Activities for kids

Find a home improvement contractor

Furnace filter program

Plant the right tree in the right place

Rebates for your home

Residential energy saving advice

Your business

Become a supplier or contractor

Business improvement case studies

Business rebates

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Get personalized business help

Washington Clean Buildings Standards

Safety

Beware of scams

Residential safety

Professional safety

Safety around dams

Wildfire resiliency

Community

Avista scholarships

Beware of scams

Plan a trip along the river

Green options

Electric vehicles

Renewable natural gas

Support renewable energy

Customer support

Assistance programs

Beware of scams

Find a pay station

Fuel cost comparison calculators

Get help paying your bill

Get services for your project

New customer information

About us

About our energy mix

Gas facility replacement projects

How we protect natural resources

Meet your local managers

Rates and tariffs

Give us a call

Residential: (800) 227-9187

Business: (800) 936-6629

Hearing impaired: Dial 711

Our phone lines are open

7:00 am - 7:00 pm Monday - Friday

9:00 am - 5:00 pm Saturday

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