Living in the inland Northwest, we’re all too familiar with storms and uncertain weather patterns. These storms can be hard on our trees. During a storm, strong winds and snow can cause trees, limbs, and debris to wreak havoc on the electric system resulting in an outage for Avista customers. That said, there are proactive measures you can take to be ready before an outage occurs. An outage preparedness kit and a plan will save you precious time and resources in the event the lights go out.
What you can do to prepare for an outage.
Update your contact information.
- Be sure Avista has your current contact information so we can reach you concerning potential outages. Visit myavista.com/profile or call us at (800) 227-9187.
Keep emergency supplies in one place. Supplies should include:
- Flashlights with fresh batteries
- Portable, battery-powered radio
- Wind-up or battery-powered clock
- Water and nonperishable food
- Manual can opener
- Fully charged battery backup for cell phones and devices
- Visit myavista.com/outages to see a supply list
Maintain fire alarm batteries.
- Replace the batteries in your fire alarms and carbon monoxide detectors every few months, even ones hard-wired to your home's electrical system.
Prepare your home medical equipment.
If you rely on electrical medical devices, let us know to receive extra notifications in case of an extended outage. Learn more at myavista.com/medicalequipment.
- Plan for a worst-case scenario, like a long power interruption.
- Research portable generators.
- Make a plan with friends or relatives.
To report a power outage
- Visit myavista.com/outages
- Download the Avista app for real-time information
- Call Avista at (800)-227-9187
- Receive text notifications by texting "REG" to AVISTA (284782). Messaging and data rates may apply. Text "STOP" at any time to stop receiving texts.