If you're in the middle of a crisis, it's hard to know where to turn for help. That is the situation that one of our customers found themselves in recently. While the household was welcoming a new baby, they were faced with the difficult circumstances of a vehicle accident and job loss. Having colder weather on the horizon and a home that had been without power for three weeks, the customer turned to Avista for help.
In contacting Avista, our Call Center Representative connected the customer to their local community action agency, SNAP, for assistance – with that help the family was able to get services restored before the temperature dropped. This family had never accessed assistance benefits before; they weren’t aware that help was available.
Project Share is a community fund that seeks to stabilize a household through hardship. Funds for project share come from generous donations of Avista customers, employees, and through corporate donations. Project Share helped approximately 2,000 households in Washington, Idaho, and Oregon last year alone.
Giving to Project Share is easy. You can help to make a difference by making a donation when paying your Avista bill, either online or through the mail. One hundred percent of the funds collected by Avista are passed to the Project Share fund. For those who would like to make direct donations to the program, visit Project Share online.