Our culture of safety extends beyond our everyday operations. Learn more about Avista's COVID-19 response here
Skip to main content
Avista Logo
Avista Star Burst
    • {{data.CustomerName}}
    •  
      Your Profile
    •  
      Update contact info
    •  
      Update sign in info
    •  
      Notification center
    •  
      Sign Out
    • Your Account
      •  
        Account Management
        Account Summary
        Your Enrollments
        Your Profile
        Notification Center
        Manage Rental Properties
        Text and mobile app
        Customer News
        Connections Blog
         
        Your Bill
        Pay your bill
        View your usage
        Billing and Payment History
        Compare Your Bills
        Ways To Pay
        Manage Payments
        Energy and Payment Assistance
        Comfort Level Billing
        Understand Your Bill
         
        COVID-19 Customer Information
        Emergency Payment Arrangements
        Energy and Payment Assistance
        COVID-19 Customer Information
        Assistance For Your Business
        New Customers
        Residential / Business
        Moving?
        Start / Stop / Transfer Service
        High / Low / Average
    • Save Energy
      •  
        Ways to Save
        Rebates
        Lighting Tips
        Energy Saving Advice
         
        Tools
        Fuel Cost Calculator
        Tools For Your Business
        Energy and Savings Profile
        Furnace Filter Program
        Find a Contractor
        Shop for Appliances
        Energy Checklist
         
        Green Options
        My Clean Energy
        Onsite Generation
        Community Renewable Options
        Electric Transportation
        Compressed Natural Gas

        Avista Marketplace

        Find the best price, energy efficiency information, consumer ratings, and buy all in one place.

        Shop now

    • Safety
      •  
        Call 811 Before You Dig
        Natural Gas Safety
        Safety Videos
         
        Electric Safety
        Wildfire Resiliency
        Safety Around Trees and Dams
        Kid's Center
         
        Beware of Scams
        Emergency Responders
        Public Officials

        Call 811 before you dig

        State law requires you to call at least two working days before you dig

        Know what’s below

    • Outages
      •  
        Outage Report / Status
        Report An Outage
        Check Status
        Outage Map
         
        Safety and Preparation
        Outage FAQs
        Outage To-Do List
         
        Text and mobile app
        Notification Center

        Keep track of outages

        Outage information, including an outage map and an alert center, at your fingertips.

        Stay connected

    • About Us
      •  
        Avista At A Glance
        Our Company
        Working at Avista
        Our Community
        Integrated Resource Planning
        FERC Standards of Conduct and Price Reporting
        Our Energy Mix
        Connections Blog
         
        Electric and Gas Service
        Rates and Tariffs
        Services and Resources
        Doing Business With Us
        Smart Meters
         
         
        Environmental Stewardship
        Celebrate Our Rivers
        Our Commitment
        Climate Change
        Recreation
        Water Flow Information

        Our Commitment

        Avista declares clean electricity goal.

        Learn more

    • Contact Us
      •  
        Give us a call

        Residential customers:
        (800) 227-9187


        Business customers:
        (800) 936-6629


        Hearing impaired:
        dial 711


        Our phone lines are open:
        7:00 am - 7:00 pm Monday - Friday
        9:00 am - 5:00 pm on Saturdays

         
        Email us

        We'll get back to you within 2 business days (excluding holidays).

        Send us an email


        Social Media
         
        Mailing address
        Bill payments may be mailed to (or placed in the drop box) at:
        1411 E. Mission Ave.
        Spokane, WA ‍99252-0001
        Downed power line? Damaged utility pole?

        Smell or hear a gas leak or need to report a downed power line?

        Call (800) 227-9187.

    ╳
    Address: {{data.ServiceAddress[0].Value}} (other addresses)
    Address: {{data.ServiceAddress[0].Value}} (other addresses)

    Too many failed attempts

    We're sorry, your account has been locked. For your security, please contact us at (800) 227-9187.

    Return to managed accounts

    Managed By: {{data.ManagerName}} and {{data.Managers.length - 1}} more

    Managers

    • {{manager.ManagerName}}
    Click Confirm below to remove the ability for this party to manage your account.
    {{clientManagerError}}
    Confirm
    Close

    Customer Options

    Join us on this mission. Learn how you can make a personal impact by going carbon free faster, making green energy choices or by participating in energy-efficient improvements to your home or business. Here's how you can participate:

    • Buck-A-Block
    • Electric Vehicle Program
    • Compressed Natural Gas
    • Energy Saving Advice
    • Roof Top Solar

     

    • Our Commitment
      • Western Energy Imbalance Market
      • Climate Change
      • Frequently Asked Questions
    • Working at Avista
    • Integrated Resource Planning
    • About Our Energy Mix
    • Our Rates and Tariffs
    • FERC Standards of Conduct and Price Reporting
    • Celebrate Our Rivers
    • Our Community
    • Services and Resources
    • Smart Meters
    • Doing Business with Us
    • Contact Us
    Contact Us Investors Careers Policies and Guidelines Connections Blog

    ©2020 Avista Corporation. All Rights Reserved